Articles written by Anne D'innocenzio


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  • American Airlines tests boarding technology that audibly shames line cutters

    ANNE D'INNOCENZIO|Oct 25, 2024

    NEW YORK (AP) — American Airlines is testing a new technology at three airports across the country during the boarding process that aims to cut down on passengers who try to cut the line. The technology, which is being tested at Albuquerque International Sunport Airport in New Mexico, Tucson International Airport in Arizona and Ronald Reagan Washington National Airport in Crystal City, Virginia, alerts gate agents with an audible sound if a passenger tries to scan a ticket ahead of their assigned group. "The new technology is designed to e...

  • Will US convenience stores find the secret to selling better food

    ANNE D'INNOCENZIO|Oct 18, 2024

    NEW YORK (AP) — Americans who think of petrified hot dogs, frozen burritos and salty snacks when they imagine getting food at a gas station or truck stop may be pleasantly surprised during their next road trip: U.S. convenience stores are offering them more and better — though not necessarily healthier — choices. From 7-Eleven to regional chains like QuikTrip, the operators of c-stores, as they're known in the trade, are looking overseas for grab-and-go inspiration, adding sit-down seating at some locations, expanding their coffee menus to riva...

  • A dockworkers strike could shut down East and Gulf ports. Will it affect holiday shopping?

    MAE ANDERSON and ANNE D'INNOCENZIO|Sep 27, 2024

    NEW YORK (AP) — U.S. ports from Maine to Texas could shut down Tuesday if a union representing about 45,000 dockworkers carries through with a threatened strike. A lengthy shutdown could raise prices on goods around the country and potentially cause shortages and price increases at big and small retailers alike as the holiday shopping season — along with a tight presidential election — approaches. "First and foremost, we can expect delays to market. And those delays depend on really what the commodities are and priorities at the ports and h...

  • Kmart's blue light fades to black with the shuttering of its last full-scale US store

    ANNE D'INNOCENZIO|Sep 20, 2024

    NEW YORK (AP) — Attention, Kmart shoppers, the end is near! The erstwhile retail giant renowned for its Blue Light Specials — featuring a flashing blue orb affixed to a pole enticing shoppers to a flash sale — is shuttering its last full-scale store in mainland United States. The store, located in swank Bridgehampton, New York, on Long Island, is slated to close Oct. 20, according to Denise Rivera, an employee who answered the phone at the store late Monday. The manager wasn't available, she said. That will leave only a small Kmart store in Mia...

  • Small businesses grapple with global tech outages created by CrowdStrike

    ANNE D'INNOCENZIO and HALELUYA HADERO|Jul 19, 2024

    NEW YORK (AP) — An owner of a consumer insights research firm couldn't pay her employees, make Friday's deadline to sign a contract for a new business or send key research to a key client. A psychiatrist, who runs a virtual mental health practice in Maryland, saw his business hobbled as some of his virtual assistants and therapists couldn't either make phone calls or log on to their computers. And a restaurant owner in New York City was worried about how he was going to pay his vendors and his workers. Businesses from airlines to hospitals h...

  • Stores are more subdued in observing Pride Month. Some LGBTQ+ people see a silver lining in that

    ANNE D'INNOCENZIO|Jun 14, 2024

    NEW YORK (AP) — With Pride Month in full gear, U.S. shoppers can find the usual merchandise many stores stock for the June celebration of LGBTQ+ culture and rights. But analysts and advocates say the marketing is toned down compared to previous years, and at some chains, there's no trace of Pride at all. The more subdued atmosphere underscores the struggle of many retailers to cater to different groups of customers at a time of extreme cultural divisions. This year's Pride Month is unfolding amid a sea of legislation and litigation over L...

  • Some older Americans splurge to keep homes accessible while others struggle to make safety upgrades

    ANNE D'INNOCENZIO|May 10, 2024

    NEW YORK (AP) — Brenda Edwards considers the four bedroom ranch-style house where she has lived for 20 years her forever home. It's where the 70-year-old retired nurse and her 79-year-old husband want to stay as their mobility becomes more limited. So she hired an interior designer for $20,000 and spent another $95,000 to retrofit their house in Oakdale, California. She had the kitchen aisles widened to accommodate a wheelchair in case she or her husband ever need one. The bathroom now has a walk-in steam shower and an electronic toilet seat t...

  • US employers scaled back hiring in April. How that could let the Fed cut interest rates

    PAUL WISEMAN and ANNE D'INNOCENZIO|May 3, 2024

    WASHINGTON (AP) — The nation's employers pulled back on their hiring in April but still added a decent 175,000 jobs in a sign that persistently high interest rates may be starting to slow the robust U.S. job market. Friday's government report showed that last month's hiring gain was down sharply from the blockbuster increase of 315,000 in March. And it was well below the 233,000 gain that economists had predicted for April. Yet the moderation in the pace of hiring, along with a slowdown last month in wage growth, will likely be welcomed by t...

  • Retail sales surge 0.7% in March as Americans seem unfazed by higher prices with jobs plentiful

    ANNE D'INNOCENZIO|Apr 12, 2024

    NEW YORK (AP) — Americans boosted spending at a hotter-than-expected pace in March, underscoring how shoppers remain resilient despite inflationary pressures and other economic challenges. Retail sales rose 0.7% last month — almost double what economists had forecast — after rising 0.9% in February, according to Commerce Department data released Monday. The February figure was revised upward. That comes after sales fell 1.1% in January, dragged down in part by inclement weather. Excluding gas prices, which have been on the rise, retail sales...

  • Amid a mental health crisis, toy industry takes on a new role: building resilience

    ANNE D'INNOCENZIO|Oct 15, 2023

    NEW YORK (AP) — As more children emerge from the pandemic grappling with mental health issues, their parents are seeking ways for them to build emotional resilience. And toy companies are paying close attention. While still in its early phase, a growing number of toy marketers are embracing MESH — or mental, emotional and social health — as a designation for toys that teach kids skills like how to adjust to new challenges, resolve conflict, advocate for themselves, or solve problems. The acronym was first used in child development circl...

  • Walmart shooting raises need for violence prevention at work

    ALEXANDRA OLSON and ANNE D'INNOCENZIO|Nov 25, 2022

    NEW YORK (AP) — The mass shooting Wednesday at a Walmart in Virginia is only the latest example of a workplace shooting perpetrated by an employee. Many companies have active shooter training. But experts say there is much less focus on how to prevent workplace violence. Workers too often don't know how to recognize warning signs and co-workers. More crucially, they often don't know how to report suspicious behavior or feel empowered to do so, according to workplace safety and human resources experts. One expert said too often attention is f...

  • Adidas ends partnership with Ye over antisemitic remarks

    ALEXANDRA OLSON and ANNE D'INNOCENZIO|Oct 26, 2022

    NEW YORK (AP) — Adidas ended a partnership that helped make the artist formerly known as Kanye West a billionaire and lent the German sportswear an edgy appeal, but ultimately couldn't survive a mounting outcry over the rapper's offensive and antisimetic remarks. The split will leave Adidas searching for another transcendent celebrity to help it compete with ever-larger rival Nike, but will likely prove even costlier for Ye, as the rapper is now known. The sneaker giant became the latest company to cut ties with Ye, whose music career has b...

  • Air travelers face cancellations over Memorial Day weekend

    ANNE D'INNOCENZIO|May 29, 2022

    NEW YORK (AP) — Airline travelers are not only facing sticker shock this Memorial Day weekend, the kickoff to the summer travel season. They're also dealing with a pileup of flight cancellations. More than 1,200 flights were canceled as of 2 p.m EST Saturday, according to flight tracking website FlightAware. That followed more than 2,300 cancellations on Friday. Delta Air Lines suffered the most among U.S. airlines, with more than 240 flights, or 9% of its operations, eliminated on Saturday. Hartsfield-Jackson International Airport in Atlanta,...

  • Major companies stay mum on thorny abortion issue - for now

    HALELUYA HADERO and ANNE D'INNOCENZIO|May 6, 2022

    NEW YORK (AP) — A leaked draft of a Supreme Court opinion that would abolish a nationwide right to abortion has thrust major companies into what's arguably the most divisive issue in American politics. But while some are signaling support for abortion rights, many want to stay out of it — at least for now. Experts say it's tough to navigate these waters. Companies are facing increasing pressure from social media and their own employees to speak out. And while some of them have weighed in on issues like LGBTQ rights, voting rights and gun con...

  • Amazon's first US union overcomes hurdles, faces new ones

    HALELUYA HADERO and ANNE D'INNOCENZIO|Apr 6, 2022

    NEW YORK (AP) — When a scrappy group of former and current warehouse workers on Staten Island, New York went head-to-head with Amazon in a union election, many compared it to a David and Goliath battle. David won. And the stunning upset on Friday brought sudden exposure to the organizers and worker advocates who realized victory for the nascent Amazon Labor Union when so many other more established labor groups had failed before them, including most recently in Bessemer, Alabama. Initial results in that election show the Retail, Wholesale a...

  • Amazon workers in NYC vote to unionize in historic labor win

    HALELUYA HADERO and ANNE D'INNOCENZIO|Apr 1, 2022

    NEW YORK (AP) — Amazon workers in Staten Island, New York, voted to unionize on Friday, marking the first successful U.S. organizing effort in the retail giant's history and handing an unexpected win to a nascent group that fueled the union drive. Warehouse workers cast 2,654 votes — or about 55% — in favor of a union, giving the fledgling Amazon Labor Union enough support to pull off a victory. According to the National Labor Relations Board, which is overseeing the process, 2,131 workers — or 45% — rejected the union bid. The 67 ballots t...

  • Baker Hughes joins oil rivals in pausing Russian operations

    ANNE D'INNOCENZIO|Mar 20, 2022

    NEW YORK (AP) — U.S. oil field services company Baker Hughes said Saturday that it was suspending new investments for its Russia operations, a day after similar moves were announced by rivals Halliburton Co. and Schlumberger. The steps from the Houston, Texas-based businesses come as they respond to U.S. sanctions over Russia's invasion of Ukraine. In its statement, Baker Hughes, which also has headquarters in London, said the company is complying with applicable laws and sanctions as it fulfills current contractual obligations. It said the a...

  • Defying inflation, Americans ramped up spending last month

    CHRISTOPHER RUGABER and ANNE D'INNOCENZIO|Nov 17, 2021

    WASHINGTON (AP) — Many Americans have taken a darker view of the economy as inflation has worsened. Yet so far, they appear no less willing to spend freely at retailers — an encouraging sign for the crucial holiday shopping season. Buoyed by solid hiring, healthy pay gains and substantial savings stemming in part from government stimulus checks and other relief, Americans ramped up their spending at retail stores and online shops last month. Some of the increase reflected the impact of higher prices, and there were signs that Americans hav...

  • Myanmar garment workers urge global brands to denounce coup

    ANNE D'INNOCENZIO and ELAINE KURTENBACH|Mar 19, 2021

    NEW YORK (AP) — Tin Tin Wei used to toil 11 hours a day, six days week sewing jackets at a factory in Myanmar. But she hasn't stitched a single garment since a coup in February. Instead, the 26-year-old union organizer has been protesting in the streets — and trying to bring international pressure to bear on the newly installed junta. Her union, the Federation of Garment Workers in Myanmar, and others have been staging general strikes to protest the coup and are urging major international brands like H&M and Mango, which source some of the...

  • Widespread power outages, icy conditions hobble food supply

    ANNE D'INNOCENZIO and MAE ANDERSON|Feb 18, 2021

    A series of winter storms and widespread power outages gripping Texas and other states not used to such extreme low temperatures are creating big challenges in the nation's food supply networks. Grocery chains like Walmart and Publix have been forced to close some stores either because of lack of power or lack of workers. And at locations that remain open, customers complain of long lines outside and then empty shelves once brimming with water, bread and milk when they get inside. Texas grocery chain H-E-B, for example, closed some stores and...

  • Feds sue Walmart over role in opioid crisis

    MICHAEL BALSAMO and ANNE D'INNOCENZIO|Dec 23, 2020

    WASHINGTON (AP) — The Justice Department sued Walmart on Tuesday, accusing it of fueling the nation's opioid crisis by pressuring its pharmacies to fill even potentially suspicious prescriptions for the powerful painkillers. The civil complaint filed points to the role Walmart's pharmacies may have played in the crisis by filling opioid prescriptions and Walmart's own responsibility for the allegedly illegal distribution of controlled substances to the pharmacies at the height of the opioid crisis. Walmart operates more than 5,000 pharmacies in...

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